Returns

Contact us within 14 days of receipt at info@undertheskin.se.

Return the item in its original condition and packaging The customer is responsible for return shipping Once we have received and approved the item, we will refund the price of the item within 14 days. Please note that original shipping is not refundable.
We accept returns within 14 days of the delivery date. To be eligible for a return, the item must:

• Be in its original condition
• Be unused
• Be in the original packaging

A receipt or proof of purchase is required. Non-returnable items
The following items cannot be returned:

• Gift cards
• Downloadable digital products
• Products (if opened)

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved:

• The refund will be issued to your original payment method
• It may take 7-14 business days for the funds to appear in your account

Late or missing refunds
If you haven’t received your refund:

• Check your bank account again
• Contact your bank or credit card provider
• If the issue persists, contact us

Return Shipping

• Customers are responsible for return shipping costs.
• Shipping costs are non-refundable
• We recommend using a trackable shipping service

Contact Us
If you have any questions, contact us at:
Info@undertheskin.se